Study reveals that branded communities generally are a failure
Thursday, June 26th, 2008Jupiter Research published a study saying that branded communities are a failure and don’t reach their consumers. As stated in Internetworld and Acquisa the average number of members of branded communities in Europe are 6,494 members with more than have half of the communities only counting 1,000 members in comparison to the investments sometimes going far beyond EUR 100,000. Viral marketing is also out of date and is not lucrative anymore for those branded communities in most instances because most companies don’t understand the modern internet users. They try to just give information to the members instead of making the effort of understanding their consumers and providing them with interaction possibilities or even reasons to communicate. According to a report by David Eicher, CEO of the internet agency Robert & Horst, one just needs to merely be smart and integrate the users at the beginning of the development of the community instead of creating an expensive “community platform” and then looking for members. That sounds easy! What do you think?
